TAILOR-MADE SOLUTION FOR OUR CUSTOMERS
We combine industry know-how and experience with the ability to automate processes and integrate systems and technology, to increase agility, innovation and operational performance of our customers.
East-Gate helps its customers to to identify opportunities to improve productivity of processes and to propose optimal solutions to improve productivity by automation, integration, including identification and quantification of benefits. Several our customers conducted a proof-of-concept (PoC) to validate our proposed solution.
Maintenance, Support, Hot-line, SLA
Since solutions provided by East-Gate are used in business critical enterprise scenarios, East-Gate provides adequate level of services, support, including SLA contract. Our support can be provided with 24/7 availability.
Software as a Service
On customer request East-Gate provides solutions using Outsourcing or SaaS. These solutions take advantages of customer, as is well-balanced cash flow financing of OPEX (Operational expenditures); no CAPEX (Capital Expenditures) needed. Customers don't have to manage IT infrastructure.
For implementation, East-Gate successfully uses customer-oriented implementation method CDAP (Customer Driven Agile Prototyping).
Using CDAP the proposal and implementation of solution is very flexible. It promptly reacts to the customer’s requests and we are able to them adapt to real process.
Thanks to flexibility of PROCE55 customization of user interfaces is realized during implementation in face to face interaction with customer/ user.
Business Process Outsourcing
Especially in the area of document digitizing (DIP – Document Image Processing) East-Gate customers successfully use the option of business process outsourcing (BPO). East-Gate provides using East-Gate’s technologies or in spaces using technologies.